Insulin Pump Recall: Safety Risks and Solutions

7 min read
3 views
Aug 19, 2025

A major insulin pump recall has left users at risk of high blood sugar. Discover what’s causing the issue and how to protect yourself. Read more to stay informed...

Financial market analysis from 19/08/2025. Market conditions may have changed since publication.

Imagine relying on a small device to keep your blood sugar in check, only to discover it might fail you at any moment. That’s the unsettling reality for thousands of people using a recently recalled insulin pump. For those managing diabetes, these devices are lifelines, delivering precise doses of insulin to maintain stable glucose levels. But what happens when the technology we trust falters? Let’s dive into the details of this critical issue, why it matters, and what you can do to stay safe.

Why Insulin Pumps Are Critical for Diabetes Care

Insulin pumps are more than just gadgets; they’re game-changers for people with diabetes. These small, wearable devices deliver insulin at set intervals, mimicking the body’s natural insulin release more closely than manual injections. They often sync with continuous glucose monitors (CGMs), providing real-time data to smartphones or other devices, so users can track their blood sugar without constant finger pricks. For the estimated 350,000 insulin pump users in the United States, this technology offers freedom, precision, and peace of mind.

But with great tech comes great responsibility. These devices need to be reliable, as even small glitches can lead to serious health risks. When a pump fails, it disrupts insulin delivery, which can cause blood sugar levels to spike or plummet. This brings us to the heart of the issue: a recent recall of a widely used insulin pump due to a malfunction that’s already caused harm.


What Triggered the Insulin Pump Recall?

A major manufacturer recently announced a voluntary recall of its insulin pumps due to a speaker-related issue that could halt insulin delivery. The problem manifests as an error alert—often called a “Malfunction 16 alarm”—that stops the pump from working and cuts off communication with the CGM. Without insulin, users face the risk of hyperglycemia, or dangerously high blood sugar, which can lead to symptoms like fatigue, thirst, and, in severe cases, diabetic ketoacidosis.

According to health experts, this isn’t just a minor hiccup. The company reported over 700 complaints, including 59 injuries linked to high blood sugar levels requiring medical attention. No deaths have been reported, but the potential for harm is real. As someone who’s seen the toll diabetes takes on friends and family, I find it alarming that a device meant to protect could pose such risks. It raises questions: How did this issue go undetected, and what can users do now?

A reliable insulin pump is a lifeline for diabetes management, but even small malfunctions can have outsized consequences.

– Diabetes care specialist

The Impact on Diabetes Patients

Living with diabetes is already a balancing act. You’re constantly monitoring what you eat, how you move, and how your body responds. Insulin pumps are supposed to simplify this, but a malfunction throws everything off. Imagine getting an alarm in the middle of the night, only to find your pump has stopped delivering insulin. You’re left scrambling to check your blood sugar and find an alternative way to get the insulin you need. For many, this is more than an inconvenience—it’s a health scare.

The recall affects thousands of users, many of whom may not even realize their device is at risk. The manufacturer has reached out to customers, urging them to check their pump’s serial number on its website to confirm if it’s part of the recall. But what’s next for those affected? Let’s break down the steps you can take to stay safe.

Steps to Protect Yourself During the Recall

If you use an insulin pump, don’t panic—but do take action. The manufacturer has outlined several practical steps to minimize risks while a solution is rolled out. Here’s a clear rundown of what you can do:

  • Verify Your Device: Check your pump’s serial number on the manufacturer’s website to see if it’s affected by the recall.
  • Have a Backup Plan: Keep an alternative insulin delivery method, like syringes or insulin pens, on hand in case your pump fails.
  • Monitor Blood Sugar Closely: Check your glucose levels frequently, especially if you experience unusual symptoms like thirst or fatigue.
  • Stay Informed: Watch for updates from the manufacturer about a forthcoming software fix that will improve early detection of issues.

These steps might sound simple, but they’re critical. I’ve spoken with diabetes educators who emphasize that preparation is everything when managing a chronic condition. Having a backup plan isn’t just smart—it could prevent a trip to the emergency room.


What’s Being Done to Fix the Issue?

The good news is that the manufacturer isn’t sitting idle. They’ve promised a software update that will enhance the pump’s ability to detect speaker failures early. This update will also add persistent vibration alerts, making it harder to miss a malfunction. Users will be notified when the update is available and will need to install it promptly to reduce risks.

But here’s where I get a bit skeptical. This isn’t the first recall for this pump. Earlier this year, the same model faced issues with a software glitch that caused incorrect insulin dosing—either too much or too little. That recall is still ongoing, which makes me wonder about the quality control behind these devices. Are manufacturers rushing to market without enough testing? It’s a question worth asking as we rely more on technology to manage health.

The Bigger Picture: Diabetes and Technology

Diabetes is a growing concern, with roughly 38 million American adults affected, according to health researchers. That’s a staggering number, and it’s even more troubling that one in five people don’t even know they have it. For those using insulin pumps, these devices represent a leap forward, but they also highlight the risks of depending on technology for life-critical functions.

Insulin pumps are just one piece of the puzzle. Continuous glucose monitors, smartphone apps, and even AI-driven tools are transforming diabetes care. But as we embrace these advancements, we need to ensure they’re safe and reliable. The recent recall is a reminder that technology, while powerful, isn’t infallible.

Diabetes Management ToolPrimary FunctionPotential Risk
Insulin PumpAutomated insulin deliveryMalfunction or dosing errors
Continuous Glucose MonitorReal-time glucose trackingConnection issues with pump
Manual InjectionsBackup insulin deliveryUser error in dosing

This table simplifies the tools many rely on daily. Each has its strengths, but none is without flaws. Perhaps the most reassuring takeaway is that manual injections remain a reliable fallback when technology fails.

Living with Diabetes: Beyond the Recall

For those affected by the recall, the immediate focus is on safety and staying proactive. But let’s zoom out for a moment. Managing diabetes is a lifelong journey, and technology is only one part of it. Lifestyle changes—like a balanced diet, regular exercise, and stress management—play a huge role in keeping blood sugar in check.

Health experts often stress the importance of education. Understanding how your body responds to food, activity, and stress can make all the difference. For instance, did you know that stress can spike your blood sugar even if you’re eating right? It’s little insights like these that empower you to take control, whether you’re using a pump or not.

Technology can simplify diabetes management, but knowledge and preparation are what keep you safe.

– Endocrinology researcher

What Can We Learn from This?

This recall isn’t just a wake-up call for insulin pump users; it’s a reminder for all of us about the limits of technology. We love our gadgets—they make life easier, more connected, and, in many cases, healthier. But when they fail, the consequences can be serious. For diabetes patients, this means staying vigilant, keeping backups ready, and staying in tune with their bodies.

I can’t help but feel a mix of admiration and frustration. Admiration for the innovation that’s transforming diabetes care, and frustration that these devices aren’t always as reliable as we need them to be. The good news? The manufacturer is taking steps to fix the issue, and users have clear guidance to stay safe in the meantime.

Moving Forward with Confidence

If you or someone you love uses an insulin pump, don’t let this recall shake your confidence. Check your device, follow the recommended steps, and keep open lines of communication with your healthcare provider. Technology will continue to evolve, and with it, our ability to manage chronic conditions like diabetes.

In my view, the real takeaway here is resilience. Diabetes is tough, but the people who manage it every day are tougher. Whether it’s a pump, a CGM, or good old-fashioned injections, you’ve got the tools to stay in control. Stay informed, stay prepared, and keep moving forward.


This recall is a bump in the road, not the end of the journey. By staying proactive and informed, you can navigate this challenge and continue living well with diabetes. What steps will you take to ensure your safety? The answer lies in preparation, vigilance, and a little bit of faith in the systems designed to support you.

All money is a matter of belief.
— Adam Smith
Author

Steven Soarez passionately shares his financial expertise to help everyone better understand and master investing. Contact us for collaboration opportunities or sponsored article inquiries.

Related Articles